REVISED:Â December 1, 2020
Baker Commodities, Inc. and its subsidiaries and affiliates (referred to in this Privacy Policy as “Baker,” “us,” “we,” and/or “our”) take your personal privacy very seriously. In the course of providing you with products and services, we may collect certain information from or about you. We are providing this Privacy Policy to explain our practices and policies for collecting, using and sharing information collected from or about you when you visit, access, or use, or provide information to us in connection with, one of the Baker operations, websites or mobile apps (referred to together as the “Baker Services”). By visiting, accessing, or using, or providing information to us in connection with, the Baker Services, you expressly consent to our collection, storage, use and sharing of your information as described in this Privacy Policy. Please note that if you disagree with anything in this Privacy Policy, you should not visit, access, or use, or provide information to us in connection with, the Baker Services. This Privacy Policy does not create a contractual obligation between you and Baker. If you have questions about this Privacy Policy, please contact us at 1-855-422-5370 or via email to info@bakercommodities.com.
This Privacy Policy does not apply to the activities of our operations located outside of the United States or any websites or mobile applications operated by these operations.
We collect and use information that we believe is necessary to administer and promote our business, to provide you with the products and services that you utilize, and to provide a safe and healthy environment to our employees and customers. We may collect and maintain both personal information and non-personal information needed for these purposes. Your personal information and/or non-personal information will be referred as your “information” in this Privacy Policy.
As part of our efforts to keep our employees and customers safe during the COVID-19 pandemic, we may also collect certain medical information from our customers, including some or all of the following: experiences with symptoms consistent with COVID-19 and bodily temperature readings and/or thermal scans. This medical information will be collected by Baker employees, will be kept confidential and will not be disclosed in any way that identifies you unless we are otherwise required to disclose the information based upon applicable U.S. State or Federal laws. While we understand the sensitive nature of this information, refusal to provide such information may result in our denial of services to you and/or other restrictions being placed upon your account. We appreciate your understanding.
(a) Information You Provide Directly to Us. You may provide information directly to us under a wide range of circumstances, such as when you submit information to us through the Baker websites or mobile apps, sign up to receive email or text messages from us, enter an online promotion, request information from us, register for an account at Baker’s Customer or Employee Portal or provide feedback in a survey.
(b)Â Information Automatically Collected Through the Baker Websites.
(i) Traffic Data. We automatically track and collect general log information when you visit the Baker websites, including your: (A) Internet Protocol (IP) address, (B) domain server, (C) operating system, and (D) type of web browser as well as the pages you visit on the Baker websites (collectively “Traffic Data“). Traffic Data does not personally identify you, however, if you choose to provide us with personal information, we may store some items of your personal information and use it with the Traffic Data to better personalize your experience on the Baker websites. We use the Traffic Data to report aggregated website activity and to better understand the needs of our users so we can make informed decisions regarding the content and design of the Baker websites. It enables us:
We, or our service providers, may also use Traffic Data to identify your physical location to confirm that you are in a jurisdiction where you can use our services. We may collect Traffic Data through various technologies including, but not limited to, cookies, IP addresses, and transparent GIFs (Graphics Interchange Format, a software technology also known as a pixel tag).
(ii) Data Collected Using Cookies and Other Technologies. We also automatically collect information from you using cookies and other technologies on the Baker websites. Cookies are small text files offered to your computer by servers in order to keep track of your browser as you navigate the Baker websites. Cookies may be stored on your hard drive in which case they remain on your hard drive until deleted, or in temporary memory in which case they are deleted when you shut down your browser or turn off your computer. We may use cookies and similar technologies to identify who you are and may use them when you visit the Baker websites, click on our ads, or open our emails. Cookies also enable us to remember your user preferences for the Baker websites. Cookies and other technologies may also be used for site maintenance and analysis, performing network communications, authenticating users, serving contextual advertisements, and protecting against fraud and theft. You can block or remove cookies using your Internet browser’s settings. If you block or remove cookies, your ability to perform certain transactions, use certain functionality, and access certain content on the Baker websites may be affected.Â
(iii)Â Information Collected by Third Parties through Third Party Links and Content. The Baker websites and Baker mobile apps may include links to other websites and other content from third party businesses. These third party businesses may use cookies, web beacons or other similar technology to collect information about you. Baker does not have access to or control over these third parties or the cookies, web beacons or other technology that these third parties may use. We are not responsible for the privacy practices of these third parties or the content on any third party website. You are encouraged to review the privacy policies of the different websites you visit.
(iv)Â Information Collected by Third Party Analytics Services. We may work with third party analytics services to help us understand how the Baker locations, Baker websites or Baker mobile apps are being used, such as tracking the frequency and duration of use of the Baker websites or Baker mobile apps. These analytics services may use cookies and other technologies to collect information about the content you view, what websites you visit immediately prior to and after visiting the Baker websites, and your system information and geographic information. The information generated by these technologies about your use of the Baker websites or Baker mobile applications will be transmitted to and stored by the applicable analytics services. The information collected by these analytics services allows us to analyze your use of the Baker websites or Baker mobile apps.
(v)Â Information You Share on Third Party Websites or through Social Media Services. The Baker websites may include links to third party websites and social media services where you will be able to post comments, stories, reviews or other information. Your use of these third party websites and social media services may result in the collection or sharing of information about you by these third party websites and social media services. We encourage you to review the privacy policies and settings on the third party websites and social media services with which you interact to make sure you understand the information that may be collected, used, and shared by those third party websites and social media services. We may also monitor sentiments regarding Baker that you publicly post on social media services or customer review sites. We may reach out to you regarding these postings to address customer service issues and to otherwise help ensure that you have a positive customer experience.
(vi)Â Information You Post on the Baker Websites. If you post information on any public areas of the Baker Websites, that information may be collected and used by Baker, other users of the Baker Websites, and the public generally. We strongly recommend that you do not post any information through the Baker Websites that allows strangers to identify or locate you or that you otherwise do not want to share with the public.
(c)Â Information Obtained from Other Sources, including from Service Providers, Third Party Services and Joint Marketing Partners. We may obtain information about you from other sources, including service providers, third party services (such as data brokers or analytics firms), publicly available sources, or government agencies, and we may combine such information with information we have collected about you as described in this Privacy Policy. To the extent we combine such third party information with other personal information we have collected, we will treat the combined information as personal information under this Privacy Policy. We are not responsible for the accuracy of any information provided by third parties or third party policies or practices.
(d)Â Other Information We Collect Relating to Purchase History and Other Interactions with Us. When you use any of our services or make a purchase at any of the Baker locations, we may collect transactional information about these activities and store it with your customer account. We may use this information to make predictions about your preferences, and interests, future spending and transactional activity.Â
We will use the information you provide to us for the specific purposes for which you provided the information, as stated at the time of collection, and as otherwise described in the Privacy Policy or permitted by law. The following are some other ways in which we may use your information to administer or promote our business and provide you with the products and services you request or may be of interest to you;
For business purposes, we may share certain information we receive from you, and about your transactions with us, with our affiliates, including our owned, operated, and managed locations, transfer stations, online and web-based businesses, and other corporate entities or affiliates. Doing so allows us to provide the products and services you have requested and quickly respond to applications for credit.
 As permitted by law, we may share the information we collect from and about you with non-affiliated third parties as follows:
(a)Â Third Party Service Providers. Your information may be shared with or collected by third party service providers who provide us with services, including but not limited to data hosting or processing, credit card processing, credit or background checks, or processing and fulfilling service requests or purchases. We require these providers to exercise reasonable care to protect your personal information and restrict the use of your personal information to the purposes for which it was provided to them.
(b)Â Business Transfers; Bankruptcy. In the event of a merger, acquisition, bankruptcy or other sale of all or a portion of our assets (for example, a sale of one of the Baker locations to a third party), we may transfer or allow third parties to use information owned or controlled by us. We reserve the right, in connection with these types of transactions, to transfer or assign your information and other information we have collected from our customers to third parties or to authorize third parties to use any such information retained by us. Other than to the extent ordered by a bankruptcy or other court, the use and disclosure of all transferred user information will be subject to this Privacy Policy. However, any information you submit or that is collected after this type of transfer may be subject to a new privacy policy adopted by the successor entity.
(d)Â Response to Subpoenas or Court Orders or to Protect Rights and to Comply with Our Policies and Applicable Law. To the extent permitted by law, we will disclose your information to government authorities or third parties: (i) if required to do so by law, or in response to a subpoena or court order, search warrant or other valid legal process, (ii) to comply with legal, regulatory or administrative requirements of any governmental authorities, (iii) in connection with any legal action, claim or dispute, including but not limited to the collection of debts, (iv) we believe in our sole discretion that disclosure is reasonably necessary to protect against fraud, to protect the property or other rights of us or other users, third parties or the public at large, or (v) we believe that you have abused a Baker website or Baker mobile application by using it to attack other systems or to gain unauthorized access to any other system, to engage in spamming or otherwise to violate applicable laws. You should be aware that, following disclosure to any third party, your information may be accessible by others to the extent permitted or required by applicable law.
(e)Â Aggregate Information. We may share your information with affiliated or non-affiliated third parties on an anonymous, aggregate basis. While this information will not identify you personally, in some instances these third parties may be able to combine this aggregate information with other data they have about you, or that they receive from third parties, in a manner that allows them to identify you personally.
(a)Â Online Advertising. Baker and third parties may use the information collected through the Baker websites using cookies, web beacons, and other similar technologies to help manage online advertising programs. This information may enable advertising services to track the actions of users online over time and across different web sites or platforms to measure statistics relating to marketing efforts, and to deliver electronic advertisements that may be more relevant to individual consumers and that will improve the consumer experience. For information about how tracking works for online advertising purposes, and what happens when you elect a do-not-track option, visit http://www.aboutads.info/choices. For more information about the Network Advertising Initiative opt-out process, you may visit the Network Advertising Initiative website, available at: http://www.networkadvertising.org/managing/opt_out.asp.
(b) Do Not Track. Your browser may allow you to adjust your browser settings so that “do not track” requests are sent to the websites that you visit. However, at the present time we do not disable tracking technology that may be active on the Baker websites in response to any “do not track” requests that we receive from your browser.
(a) Shine the Light. As provided under California Civil Code Section 1798.83, also known as the “Shine the Light” law, we provide our customers with the ability to “opt out” of having their personal information shared with independent affiliates and non-affiliated third parties for their direct marketing purposes. You may opt-out of having your personal information shared with these affiliated and non-affiliated third parties for their direct marketing purposes by following the opt-out instructions below.
(b) California Consumer Privacy Act. This section only applies to customers who are residents of California under the California Consumer Privacy Act of 2018 (“CCPA”) and other California privacy laws (together “California Laws”).
Personal Information We Collect | Information you directly provide to us (See Section 2(a) above) |
Categories of Information | Personal identifiers; legally protected characteristics, commercial information; biometric information; professional or employment information; information about your health |
Purposes for Collection of Personal Information | Provide the services you request; improve our products and services; improve our locations, websites, and mobile apps; track your use of the services provided by us; create and update customer profiles; determine your eligibility for credit; internal market research and analytics; notify you about promotions and special offers; generate statistical studies; security and safety; protect our rights or property; respond to your inquiries; process financial transactions; provide a healthy and safe environment for our customers and employees. |
Types of Third Parties with Whom We May Share Personal Information | Third party service providers; governmental bodies (for example, in response to subpoenas, pursuant to regulator requests or pursuant to state health or other regulatory requirements) |
Personal Information We Collect | Information automatically collected through the Baker websites (See Section 2(b) above) |
Categories of Information | Personal identifiers; internet or other similar network activity; geolocation data; inferences drawn from personal information |
Purposes for Collection of Personal Information | Provide the services you request; improve our products and services; improve the Baker locations, Baker websites, and Baker mobile apps; track your use of the Baker websites; create and update customer profiles; internal market research and analytics; protect our rights or property. |
Types of Third Parties with Whom We May Share Personal Information | Third party service providers |
Personal Information We Collect | Information obtained from other sources, including from service providers, governmental bodies, third party services |
Categories of Information | Personal identifiers; legally protected characteristics; commercial information; geolocation information; professional or employment information |
Purposes for Collection of Personal Information | Improve our products and services; improve the Baker locations, Baker websites, and Baker mobile apps; track your use of the Baker properties; create and update customer profiles; internal market research and analytics; generate statistical studies; security and safety; protect our rights or property; respond to your inquiries; perform background checks; process financial transactions; provide a healthy and safe environment for our customers and employees. |
Types of Third Parties with Whom We May Share Personal Information | None |
Personal Information We Collect | Information we automatically collect through the Baker mobile apps, including location information (See Section 2(d) above) | |
Categories of Information | Personal identifiers; internet or other similar network activity; geolocation data; inferences drawn from personal information | |
Purposes for Collection of Personal Information | Provide the services you request; improve our products and services; improve the Baker locations, Baker websites, and Baker mobile apps; track your use of Baker mobile applications and properties; create and update customer profiles; security and safety; protect our rights or property; internal market research and analytics; provide a healthy and safe environment for our customers and employees. | |
Types of Third Parties with Whom We May Share Personal Information | Third party service providers; digital advertising providers; governmental bodies (for example, in response to subpoenas, regulator requests or pursuant to state health or other regulatory requirements). | |
Personal Information We Collect |
Other information we collect relating to your services and purchase history and other interactions with us (See Section 2(d) above) | |
Categories of Information | Personal identifiers; commercial information; inferences drawn from personal information | |
Purposes for Collection of Personal Information | Improve our products and services; improve the Baker locations, Baker websites, and Baker mobile apps; track your use of the Baker locations, Baker websites, and Baker mobile apps; create and update customer profiles; notify you about promotions and special offers that may be of interest to you; predict your preferences, interests and future spending activity. | |
Types of Third Parties with Whom We May Share Personal Information | Third party service providers; governmental bodies (for example, in response to subpoenas, pursuant to regulator requests or pursuant to state health or other regulatory requirements) |
Please note that California residents have a right not to be discriminated against for the exercise of their Rights.
Verification and Record-keeping. If you are a California resident, we will process your request to exercise your Rights in accordance with California Laws. When a request is made, we may first take steps to verify your identity to protect your privacy and security by asking you to provide information that matches information in our customer records. We may also require a declaration, signed under penalty of perjury, that you are the person whose personal information is the subject of the request. Further, if you designate an authorized agent to make a request on your behalf, you will have to submit information confirming such designation. Subject to California Laws, we will not act upon a request until your identity has been sufficiently verified.
A record concerning the requests may be maintained pursuant to our legal obligations. Further, we may charge a reasonable fee or refuse to act on a request if such request is excessive, repetitive or manifestly unfounded.
California consumers have the right to request that we disclose to them, for the 12-month period preceding the date of the request, (i) the categories of personal information we have collected about them, (ii) the categories of sources from which personal information is collected, (iii) the business or commercial purpose for the information collection, (iv) the categories of third parties with whom we have shared personal information, and (v) the specific pieces of personal information we hold about an individual. Please note that we are only required to fulfill Access requests from a consumer twice per every 12-month period.
California residents can make an Access request, subject to the exceptions in the CCPA, by emailing us at info@bakercommodities.com or calling 855-422-5370.
California consumers have the right to have their personal information deleted, subject to certain exceptions (for example, to comply with legal obligations, complete transactions or for our certain internal uses). In the course of fulfilling a valid deletion request, we will also endeavor to direct our service providers to delete your personal information from their records.
California residents can make a personal information deletion request, subject to the exceptions in the CCPA, by emailing us at info@bakercommodities.com or calling 855-422-5370.
California and Nevada consumers have the right to opt-out of having their personal information sold. Under the CCPA, the definition of “sale” includes a typical sale (i.e., a transfer of data from a seller to a buyer in exchange for money), but it also includes sharing of personal information with a third party in exchange for anything of value (money or otherwise).Â
California residents and Nevada residents can opt out from having personal information “sold” to third parties, subject to the limitations of California Laws and Nevada law, by emailing us at info@bakercommodities.com or calling 855-422-5370.
Subject to applicable law, opting out through this mechanism will not prevent your personal information from being shared with third parties for non-marketing purposes (for example, to process one of your transactions). Further, this opt out mechanism will not prevent the transfer of personal information in connection with a merger, acquisition, bankruptcy or other sale of all or a portion of our assets as described above.
We maintain physical, electronic and organizational safeguards that reasonably and appropriately protect against the loss, misuse and alteration of the information under our control. With regard to information that you transfer to us through one of the Baker websites or Baker mobile apps, please be aware that no data transmission over the Internet or a wireless network can be guaranteed to be 100% secure. As a result, Baker cannot guarantee or warrant the security of any information you transmit on or through the Baker websites or Baker mobile apps and you do so at your own risk.
In order to ensure that all your personal information is correct and up to date when you speak to a customer service representative, you may contact us by emailing us at info@bakercommodities.com or calling 855-422-5370 to make changes to your account.
Over time, it may be necessary to modify or supplement our Privacy Policy. When we make changes, we will post the changes to the Baker websites and change the effective date at the top of the Privacy Policy. We encourage you to visit the Baker websites from time to time to review our Privacy Policy in the event it has changed. Your continued provision of information to us or use of the Baker services following the posting of changes to the Privacy Policy means that you accept the changes and our use of your personal information in accordance with the revised Privacy Policy. If we make any material changes to the Privacy Policy, we will notify you of changes at least thirty (30) days before the effective date of the changes. If you have provided us with your email address, we will also notify you of material changes to this Privacy Policy by sending an email at least thirty (30) days before the effective date of the changes to the email address you most recently provided to us. We encourage you to keep the email address you provide to us current, and to promptly notify us of any changes to your email address, so that you may receive any notices we send to you regarding material changes to this Privacy Policy. If you do not agree to the changes, you should discontinue your use of the Baker services prior to the time the modified Privacy Policy takes effect.
Unless otherwise specified, the Baker websites and Baker mobile apps and material provided on or through the Baker websites and Baker mobile apps are solely intended for users located in the United States and for promoting products, programs, and business operations within the United States. If you do not reside in the United States and you choose to access or use the Baker websites and/or Baker mobile apps, and provide your personal information to us, it may be transferred to, processed and maintained on servers or databases located outside of the country or jurisdiction where you are located. If you do not want your information transferred to, processed, or maintained outside of the country or jurisdiction where you are located, you should not use the Baker websites and/or Baker mobile apps.
General Data Protection Regulation: If you reside in or are a citizen of a European Union member country, you may have certain rights under the EU General Data Protection Regulation 2016/679 (“GDPR”).
Should you have additional questions, comments or concerns regarding this Privacy Policy or how we collect and use your information, you may email us at info@bakercommodities.com or contact us by writing to:
Baker Commodities, Inc.
ATTN: Legal Department
4020 Bandini Blvd
Vernon, CA 90058